Ozwin Casino Terms & Conditions — What You Need to Know Before You Play

Ozwin Casino is an international-standard online gaming platform built specifically to serve players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Ozwin Casino and its users.

These Terms and Conditions must be read in full before using our website, mobile version, or any associated services. Ozwin Casino may update these terms at any time, and continued use of the platform after any changes constitutes your acceptance of the updated terms.

This document has been prepared in plain English so every player in Bangladesh can understand it with ease. Ozwin Casino operates with full transparency and honesty — we want you to know everything before you start playing.

The following conditions must be met to open an account at Ozwin Casino:

• You must be 18 years of age or older.
• Each individual may only register one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Your name, address, date of birth, and contact details must be genuine.
• Residents of regions where online gaming is prohibited by law are not permitted to open an account with Ozwin Casino.

Keeping your account password secure is your responsibility. Ozwin Casino will not be held liable for unauthorised access to your account. If you notice any suspicious activity, please contact our support team immediately.

Ozwin Casino complies with international anti-money laundering regulations. As a result, we may verify your identity under certain circumstances. This process is known as KYC (Know Your Customer).

One or more of the following documents may be required for KYC verification:

• A clear copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement dated within the last 3 months).
• Proof of payment method (bKash/Nagad/Rocket account verification).

Ozwin Casino may temporarily place withdrawals on hold until the verification process is complete. Verification is typically completed within 24–48 hours.

Making a deposit at Ozwin Casino is simple and secure. We support the most popular payment methods available in Bangladesh.

• Supported Payment Methods: bKash, Nagad, Rocket, and other approved mobile banking services.
• Minimum Deposit: The minimum amount varies by payment method — log in to the lobby to see the latest information.
• Processing Time: Deposits are usually credited instantly or within a few minutes.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

Depositing via another person's payment account is strictly prohibited. All deposits must be made from an account registered in your own name.

The following rules apply when withdrawing winnings from Ozwin Casino:

• Withdrawals can only be made to the same payment method used for the original deposit.
• KYC verification must be completed before a withdrawal can be processed.
• To withdraw bonus funds, you must first meet the wagering requirements associated with that bonus.
• Withdrawal requests are typically processed within 15–30 minutes.
• Additional verification may be required for large withdrawal amounts.

Ozwin Casino reserves the right to place a hold on withdrawals in cases of suspicious activity. Our support team will contact you directly in such situations.

Ozwin Casino offers a variety of bonuses and promotions. Each offer comes with its own terms, which you should review before accepting.

• Welcome Bonus: Applicable to new members on their first deposit. Each account is eligible for the welcome bonus only once.
• Wagering Requirements: To withdraw bonus funds, you will generally need to complete a 20x–40x wagering requirement.
• Validity: Each bonus has a specific validity period, typically 7–30 days.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• Maximum Win Limit: Some bonuses may have a maximum withdrawal limit on winnings derived from free spins or bonus funds.

Ozwin Casino reserves the right to modify, suspend, or cancel any promotion at any time. If bonus abuse is detected, the bonus and any associated winnings may be forfeited.

All games at Ozwin Casino are sourced from licensed software providers. Every game carries RNG (Random Number Generator) certification, meaning all outcomes are completely random.

• If a bet is voided due to a technical issue during gameplay, the wagered amount will be refunded.
• If your internet connection is interrupted, the game result will be saved on the server.
• In case of any ambiguity in game rules, Ozwin Casino's decision will be considered final.
• The dealer's decision is final in Live Casino games.

The Ozwin Casino game lobby features over 3000 games, including slots, fish games, Live Casino, and Sports Betting. New games are added every month.

The following activities are strictly prohibited at Ozwin Casino and may result in immediate account termination:

• Creating or operating multiple accounts.
• Registering with false or inaccurate information.
• Exploiting the bonus system or claiming bonuses through fraudulent means.
• Using another person's account or sharing your own account with others.
• Hacking, cracking, or any other form of technical interference with the gaming software.
• Money laundering or any other form of illegal financial activity.
• Using automated software or bots to play games.

Ozwin Casino places the highest priority on protecting your personal information. Our Privacy Policy You will find more details on this topic on that page.

• Your information is secured with SSL encryption.
• Ozwin Casino never sells your personal information to third parties.
• Only the information necessary to provide our services is collected and stored.
• You may request to update or delete your information at any time.

Ozwin Casino believes gaming should be a healthy form of entertainment. We encourage every player to game responsibly and avoid problematic gambling behaviour.

The responsible gaming tools available at Ozwin Casino include:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Decide in advance how long you will play each day.
• Cooling-Off Period: You can take a break for a set period.
• Self-Exclusion: If you feel the need, you can temporarily suspend your account for a set period.

You may request to close your Ozwin Casino account at any time. Before doing so, please ensure your account balance has been cleared.

Ozwin Casino reserves the right to close accounts under the following circumstances:

• For violations of these Terms and Conditions.
• If fraudulent or suspicious activity is detected.
• If evidence of false information submitted during KYC verification is found.
• For legal or regulatory reasons.

If an account is closed for legitimate reasons, any verified balance will be returned. However, if closed due to a rule violation, the balance may be forfeited.

Ozwin Casino reserves the right to update these Terms and Conditions at any time. For significant changes, we will notify you by email or via an in-platform notification.

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated terms. It is good practice to check this page regularly.